Industry leader continues its multi-year plan to significantly expand its operations in Germany, Europe’s largest logistics market
GXO ServiceTech, which specializes in consumer electronics repairs, upgrades and returns, now operates in a new state-of-the-art warehouse near Düsseldorf
GXO Logistics, Inc. (NYSE: GXO), the world’s largest pure-play contract logistics provider, announced today that it is introducing GXO ServiceTech, its industry-leading consumer electronics repair and returns service offering, in a new state-of-the-art 30,000-square-meter shared-user warehouse in Dormagen, near Düsseldorf.
“Our expertise in B2B returns and B2C services will be a gamechanger for retailers and manufacturers in the German market,” said Richard Costello, Managing Director, GXO ServiceTech. “Our industry-leading solution provides convenience for retailers and manufacturers without adding complexity to our customers’ supply chains. We have capabilities and capacity that few can match and an end-to-end solution that delivers both operational and environmental benefits.”
GXO ServiceTech provides leading reverse logistics specialists and solutions for the consumer electronics sectors. Backed by its unrivaled expertise, GXO ServiceTech’s end-to-end service offering includes repairs, upgrades and refurbishment; data cleansing and secure disposal; customer service call centers, warranty management, storage, logistics, accreditations, and resale.
Actualmente, GXO ServiceTech opera varios centros en el Reino Unido, Bélgica, Alemania, Luxemburgo y los Países Bajos, atendiendo pedidos directos al consumidor y minoristas, reparaciones y devoluciones. En 2022, GXO ServiceTech reparó más de 1.5 millones de dispositivos electrónicos, incluyendo portátiles, televisiones, monitores, y dispositivos móviles y consolas, al igual que electrodomésticos. Sus acreditaciones de fabricantes líderes aseguran que los clientes reciben reparaciones acreditadas, empleando partes oficiales y el uso de software y herramientas de diagnóstico aprobados.
GXO ServiceTech also helps clients achieve their ESG goals by reusing and extending the life of returns. To reduce their impact on the environment, companies need return and repair facilities close to their customers, thereby reducing emissions associated with shipping and waste. In keeping with GXO’s commitment to sustainability, GXO ServiceTech partners with customers to achieve their ESG goals. The new site in Dormagen is targeting a DGNB Gold Certification and includes a range of energy-efficient features.
To view a short video about GXO ServiceTech’s capabilities, please click aquí.
GXO en Alemania
GXO has operated in 15 countries across Continental Europe for more than 25 years, serving customers in ecommerce, fashion, FMCG and DIY industries. GXO’s bespoke offering and cutting-edge technology clearly differentiate GXO in the market and make it an ideal partner for customers looking to evolve and modernize their logistics and warehousing solutions. In Germany, GXO serves businesses such as sOliver, Dextro and Ghostbike as well as global companies such as Kellogg. GXO also directly serves the German market from sites in Poland and the Czech Republic for companies such as Zooplus and works across Europe and globally with leading German businesses such as Henkel, BASF, Bayer and OBI to support their logistics operations. The company currently employs approximately 34,000 team members at roughly 500 sites across the region.
Sobre GXO Logistics
GXO Logistics, Inc. (NYSE: GXO) es el mayor proveedor del mundo dedicado en exclusiva a contratos logísticos y se está beneficiando del rápido crecimiento del e-commerce, la automatización y la subcontratación. GXO se compromete a ofrecer un entorno de trabajo diverso y de primer nivel para sus cerca de 130.000 empleados en más de 970 centros logísticos, que suman cerca de 18.5 millones de metros cuadrados. La compañía trabaja con las empresas más importantes del mundo para resolver retos logísticos complejos mediante soluciones de cadena de suministro tecnológicamente avanzadas a escala y con rapidez. La sede social de GXO se encuentra en Greenwich, Connecticut (EEUU). VisitaGXO.com para más información y conecta con GXO en LinkedIn, X, Facebook, Instagram clave y YouTube.