Maximizing value and protecting your brand for any return through any channel
For many companies, reverse logistics — the management of returned merchandise — is a daunting prospect. The complexity of services required, the intensity of consumer expectations and the cost of idle returns make reverse logistics a natural part of the supply chain to outsource. We can manage the entire returns process, including inbound receipt, inspection, refurbishment, repackaging, and return-to-retail or disposal, as well as refund management and warranty claims adjudication. Our software provides constant digital visibility, and our analytics forecast future volumes. These capabilities have proven robust enough for any channel, seasonality or product category.
