Developing a dedicated transport solution for fast-growing building materials manufacturer

Customer challenge

In 2015, Kingspan Insulation GB, one the fastest-growing building materials manufacturers, with operations across Europe, North America and Australasia, sought a dedicated transport solution.

The company needed a partner that could ensure time-critical deliveries, deliver outstanding service, support rapid growth, generatenew ideas for efficiencies andcommit to continuous improvement.

Kingspan also wanted a partner that could accommodate a range of vehicle types, including specialist vehicles with retractable roofs and vehicle-mounted MHE.

Solution

GXO strategically positioned three operations across the U.K. for Kingspan, supported by its transport network and hauler partners. GXO then replaced separate site-based planning with a dedicated centralized platform to optimize transport planning. The team also established satellite bases using night-trunking and cross-dock processes tosupport wider coverage, including for high-volume and remote regions.

GXO invested in a brand-new fleet, including specialized vehicles equipped with state-of-the-art in-cab technology. In addition, further technology investments such as GXO’s integrated transport management system (TMS) and sign-on-glass capture of proof of delivery improved customer service and order visibility, while delivering real-time track-and-trace. 

Results

GXO created an award-winning, best-in-class transport solution, made possible by the collaborative and flexible partnership with Kingspan Insulation GB. By increasing vehicle fill and merging two independent transport networks into a single integrated network, GXO was able to improve fleet efficiency, reduce costs, increase adaptability to dynamic volumes, enhance service to Kingspan’s end consumers and reduce CO₂ emissions across the customer’s supply chain.